Return Policy

Thank you for shopping with us. Since we use a print-on-demand service (Printful), all of our products are made specifically for each order. Please review the following information carefully before requesting a return or refund.

Returns Overview

Because each item is custom made, we do not accept returns, exchanges, or refunds for buyer’s remorse, such as:

Choosing the wrong size or color
Ordering by mistake
Simply changing your mind

We can only offer replacements or refunds in the following specific cases:

Eligible Return Situations

Damaged or Defective Products
If your product arrives damaged, misprinted, or with a manufacturing defect, you can request a replacement or refund.
You must contact us within 30 days of receiving the product and include clear photos of the issue.
Lost Packages
If your package is lost in transit and the estimated delivery date has passed, you must notify us within 30 days so we can investigate and assist you.
Incorrect Shipping Address
If the shipping address provided was incorrect or incomplete, the order will be returned to Printful. In that case, you will be responsible for the cost of reshipping the item.
Unclaimed Returns
If a package is not claimed and returned to Printful, you will need to pay the shipping costs for the order to be resent to you.

Non-Refundable Situations

We do not offer refunds or exchanges for the following:

Incorrect sizing or color choice by the customer
Incomplete or incorrect shipping address entered by the customer
Buyer’s remorse or dissatisfaction with design choice
Discounted or sale items

Refund Process

If your return or issue is approved:

A refund will be issued to your original payment method within a few business days
You will receive a confirmation email once your refund has been processed

If you haven’t received your refund yet:

Check your bank account again
Contact your credit card company or bank (it may take time for the refund to be officially posted)
If you still haven’t received your refund, contact us at xxvossx@gmail.com

Gift Returns

If the item was marked as a gift when purchased and shipped directly to you, you may receive store credit for the value of your return.
If the item wasn’t marked as a gift or the order was sent to the gift-giver, the refund will be sent to the original purchaser.

Return Addresses

Do not return any product to our personal address. If a return is approved, we will provide the appropriate Printful return address based on your region. Return addresses include:

USA & Mexico: 217 Wrangler Drive, Coppell, Texas, 75019
Canada: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4
Europe: Lidostas parks, Marupe, LV-2167, Latvia
Spain: Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona
UK: Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ
Australia (apparel): 40 Tanimbla Street, Kedron, QLD 4031
Australia (non-apparel): 338 Albert St, Brunswick VIC 3056
Australia (phone cases): 6 Axis Crescent, Dandenong South VIC 3175
Japan: Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto 863-0101
Brazil: Rodovia Santos Dumont, 4791, Armazém 111, Galpão 02, Duque de Caxias, RJ 25251-460